Copyright (c) 2007. MENZONE l Terms & Conditions

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FREQUENTLY ASKED QUESTIONS

About Appointments
How much notice do I need to give?
Why do you never seem to answer your phone?
Why don’t you answer private numbers?
What if I’m running early for an appointment?
What if I’m running late for an appointment?
If I need to cancel or reschedule an appointment will you charge a cancellation fee?


About Payment
Do you accept credit cards and EFTPOS?
Do you offer discounts for students, seniors or package deals?

About Waxing
How does waxing work?
Is waxing a gay thing?
I usually shave or clip, how long does the hair need to be before it can be waxed?
Does it hurt?
How long will I be hair-free?
Do I need to do anything before my waxing appointment?
Do I need to do anything after I’ve been waxed?
Will I get pimples or a rash after waxing?
What is a Brazilian Wax?
Will waxing around my genitals increase sexual pleasure?
What happens if I get aroused during waxing around my genitals?
Do I need to get into awkward positions to be waxed?
Do you recycle your wax?
Can I combine a massage with waxing?
Can I spray tan after waxing?
Can I go to the solarium or sun bathing after waxing?
Is there any risk of catching infectious diseases such as HIV or Hepatitis?

About Massage
What are the benefits of massage?
What style of massage do you do?
Do you offer “extras”?
Should I leave my underwear on or off for the massage?
Do you offer Health Fund rebates?


About You
What are your qualifications?
How old are you and what do you look like?
Will you be discrete and respect my privacy?

About Appointments

How much notice do I need to give?
This varies dramatically from one day to the next. As a rough guide 24 hours is usually required to secure an appointment.
Generally Fridays thru Mondays and weeknights from 5.30pm to 8pm are when I’m busiest so try and give as much notice as you can for an appointment during these busy times.

Why do you never seem to answer your phone?
Ok here’s the deal. I’m a sole operator who is kept busy on most days and I don’t answer the phone when I’m with clients. It’s not that I can’t multi-task (although it’s true I am pretty hopeless at it) but I’m guessing most people would get a little annoyed if I kept stopping during their massage to answer the phone, or if your half hour wax appointment took an hour because I spent half my time on the phone.
I also don’t answer the phone outside of my business hours (c’mon I have a life outside of hairy bums and aching backs!)
One day when I’m earning bongo bucks I might employ a receptionist, but until then I’m afraid you’ll have to talk to my voice mail or send me text messages.
Of course, I understand you too may be extremely busy and it may not be convenient for you to have me calling you back. If this is the case, send me a text message, in which case I’ll reply by text message and you can read it at your convenience.

Why don’t you answer private numbers?
It is really very simple... if you don't want me to know who you are, then I don't want to know who you are!
I DO NOT sell my client list to pesky telemarketers, nor do I use your number for marketing purposes of my own. The only time I would ever use your number is if I need to get in contact with you regarding your appointment time.  And don’t worry; it would make very little business sense to be using your phone number to get in contact with your family, friends or work colleagues and out you as a closet bum waxer!

What if I’m running early for an appointment?
If you are early feel free to phone or text message me. If I’m not busy with another client we can get you started straight away and save you waiting. Please do phone or message first, and not just ring the doorbell which may disturb someone else’s appointment time.

What if I’m running late for an appointment?
If you are running late please call me as soon as you can. Depending on how late you will be and my other bookings we may need to reschedule. (See also “If I need to cancel or reschedule an appointment will you charge a cancellation fee?”)
I am a bit of a stickler for being on time and have a I have a number of mechanisms in place to ensure I am always on time for you...  I would appreciate the same respect.

If I need to cancel or reschedule an appointment will you charge a cancellation fee?
I understand that life is full of unexpected little surprises and things don’t always go to plan. Please give me as much notice as you can and I will try to be as flexible as possible. Depending on the circumstances I may impose the following cancellation fees:
Less than 3 hours notice - 100% of the booked service(s)
Between 24 and 3 hours notice - 50% of the booked service(s)
I don't do this to be a pain in the proverbial. You must understand that by cancelling an appointment without giving me sufficient notice to fill the spot with somebody else, you are depriving me of income. NOT HAPPY JAN!!

About Payment

Do you accept credit cards and EFTPOS?
Yes, I have EFTPOS facilities and accept Visa & MasterCard. Unfortunately I do not accept Diners or American Express.

Do you offer discounts for students, seniors or package deals?
No. My rates are already very competitive and I utilize the best quality products to perform treatments of the highest standard. In order to offer a discount I would need to compromise these standards and that is something I am not prepared to do. Not even my friends get "mates rates"!


About Waxing


How does waxing work?
There are two major methods of waxing for hair removal. One is hard wax, also known as hot wax or the non-strip method. The other major wax method is strip wax.

Both waxes are heated to point where they are molten and quite warm but not uncomfortably hot. The wax is then applied to the skin using a spatula. With strip wax, a paper or cloth strip is then applied over the wax and removed taking the wax with it as well as the hairs which have adhered to the wax. This method is used for larger areas of the body such as the back, chest, legs and arms.

Hot wax is applied quite thickly, allowed to set, and then removed without the aid of a strip much like a pliable piece of plastic. Hot wax is more suitable for sensitive areas of the body such as eyebrows, face, butt and genitals. Some therapists do use strip wax for these sensitive areas, but this is usually done to cut corners and save on cost, and greatly increases the risk of bruising or tearing the skin.

Waxing epilates hair, which means it is removed from below the skin, often at the root. When the hair grows back it is a new hair that is often softer (unlike shaving where the hair is cut at skin level and the same hair continues to grow at it’s original thickness and now with sharp edges which can irritate and cause that “prickly” feeling).

Many clients experience some reduction in hair growth after multiple wax services. When the hair is removed at the root or papilla, the new papilla must reestablish itself in the follicle. Not only does this take time, but continual waxing may cause the papilla to become weaker, therefore causing a reduction in hair growth as well as a reduction in the discomfort of future wax treatments.

Is waxing a gay thing?
Absolutley not. Guys of all ages, professions and walks of life are waxing these days. Waxing looks and feels better, is more hygenic, increases skin sensitivity and therefore sexual pleasure. Why should the gay boys have all the fun?

I usually shave or clip, how long does the hair need to be before it can be waxed?
The hair needs to be 4 to 5mm in length to adhere to the wax and be removed efficiently. This is usually between 10 to 14 days post shaving depending on how quickly your hair grows.

Does it hurt?
The most common thing I hear from first time waxers is “That didn’t hurt anywhere near as much as I expected!”

I would be lying to say that there is not some discomfort associated with waxing, you are after all pulling the hair out, but is definitely manageable and nowhere near as bad as most people think. The discomfort is a short sharp sting much like being slapped with a plastic ruler, and subsides within seconds of the wax being removed.

I’m always happy to tell my clients that I wax my own butt and balls. So not only do I know exactly what it feels like, I also know all the little tips and tricks to make it as easy and pain-free as possible.

How much it hurts depends entirely on your individual sensitivity and how coarse your hair is. Generally speaking, most guys find the chest the most painful thing to wax. The perineum and around the base of the shaft of the penis can also be more sensitive. The butt is one of the least sensitive areas and despite what you would think the scrotum is definitely not the worst. This is because the hair is not as coarse or dense as other areas of the body, and the skin on the scrotum is thinner so the follicles are not as deeply anchored into the body.

With repeated wax sessions the discomfort definitely reduces. This is because firstly you know what to expect and get used to the sensation and secondly because papilla or root of the hair weakens resulting in fewer and finer hairs which come out more easily.

If you are at all concerned take two ibuprofen (such as Nurofen) an hour before your waxing appointment. Clients who do swear by it and it does seem to relax the hair follicle resulting in a more efficient wax. 

How long will I be hair-free?
This varies from person to person but generally speaking you will be completely hair free for 10 to 14 days. At this time the new hairs begin to appear, however they are usually so soft and fine they are barely noticeable for another week to two weeks. It will take between 6 to 8 weeks for the hair to fully regrow.

Due to cycles of hair growth (people have three - the growing, transitional and resting phases) one may experience re-growth sooner. This is not the waxed hair growing back: it is the emergence of hair which was not present (or too short) at the time of waxing. For this reason I offer all my clients a complimentary “touch up” service within the first two weeks of their initial appointment. This removes the hair that has grown but was not present at the time of the first wax appointment and gets the majority of hairs growing in the same cycle.

Do I need to do anything before my waxing appointment?
Yes. Please be showered and clean before coming to your wax appointment especially if you are having your butt waxed! Having said that, it’s not advisable to shower immediately before your appointment as soaking the hair will soften it allowing it to break more easily and making waxing less effective.

Do I need to do anything after I’ve been waxed?
Most definitely! Post-wax care is important to prevent break-outs, ingrown hairs and other reactions.

The first 24 hours after waxing
ý Avoid heavy exercise (gym, running, aerobics etc). After waxing the pores of the skin remain open for 8 to 10 hours. Sweating during this time will transport bacteria into the open pores and will cause pimples.
Avoid saunas, steam rooms and spas for the same reason.

ý Do not sun bathe or go to the solarium immediately after waxing - recently waxed areas are prone to hyperpigmentation (permanent darkening of the skin) if exposed to the sun or solariums.

ý Do not use exfoliating products (AHA’s, scrubs etc) or a loofa for at least 24 hours as this may further irritate the skin.

ý Avoid using a bar soap on the waxed area as it leaves a film on the skin that may cause ingrown hairs.

þ Wash the waxed area with Phisohex Anti-bacterial wash (found at the Pharmacy next to Clearasil). If you want a more natural based product, Thursday Plantation Tea Tree Acne Wash is also very effective.

þ Apply a tea-tree lotion after showering. This has a soothing, anti-bacterial and moisturizing effect to help prevent pimples and ingrowns.
Avoid tight clothing on the waxed area as this may irritate the skin and also cause ingrown hairs.

Will I get pimples or a rash after waxing?
How people’s skin reacts to waxing varies dramatically from one person to the next. Some people show almost no skin reaction at all, and other people react more noticeably. The skin reaction can also be different on different parts of the body.

I therefore strongly recommend never having your first wax appointment before a special event or function. Once you know what your individual reaction is, you can then best time your waxing appointments before any such special event (for most people this is 2 to 3 days).

The 3 most common reactions that people tend to get after waxing are:
1. The reaction post-waxing that occurs almost immediately and lasts up to 24 to 36 hours. This can be as mild as a reddening of the skin (called erythema), but more often shows up as red spots or raised bumps (think of a just-plucked chicken). The red spots are blood spots which occur because the papilla (hair root) has some blood supply and with the hair removed, the blood gathers at the follicle. This absorbs back in into the dermis within a few hours.  These reactions are normal on most people (in fact the red spots are a good sign that the hair has been pulled out by the root) and subside within the first 3 to 24 hours. Less common is larger itchy welts or Hives on the skin similar to mosquito bites that appear almost immediately after waxing. These occur to a histamine reaction and usually subside within a few hours and can be avoided for future wax treatments by taking an anti-histamine such as Telfast before having the waxing performed.

2. The second reaction people may get is break out or pimples that occur on the second or third day after waxing. This is usually caused by bacteria entering the pores of the skin which remain open for about 8 to 10 hours after waxing. The most common culprit is sweat which is why it is important to avoid exercise, saunas or steam rooms for 24 hours after your wax. I highly recommend daily washing of the waxed area with an anti-bacterial wash such as Phisohex or Thursday Plantation Tea Tree Acne Wash to prevent break out from occurring.

3. The third reaction some people get 2 - 3 weeks after waxing is ingrown hairs. Ingrown hairs occur when the hair grows under the top layers of the skin surface either in a straight line or curled up resembling a blackhead. The best way to avoid ingrown hairs is to exfoliate the skin daily with a loofa or exfoliating mitt, or if the problem is severe a product that contains AHA or salicylic acid. You should commence exfoliation on the second day after waxing (not on the first day as the skin will still be too sensitive and you may irritate it further) and do it daily as part of your normal shower routine for about 2-3 weeks.

Regular waxing also reduces the skin reaction because the body becomes more accustomed to the process.

What is a Brazilian Wax?
A Brazilian wax is complete removal of all hair around the genital region. On a male this includes pubic hair, scrotum, penis, perineum, buttocks and anus.

Will waxing around my genitals increase sexual pleasure?
Waxing anywhere on the body increases the skin's sensitivity to touch. Guys who wax their back will experience this as soon as they put on their shirt because now that the hair is gone, they will feel the fabric against their skin. In the same way, waxing around the genitals increases that area's sensitivity to touch. The difference is quite noticeable and very pleasurable.

What happens if I get aroused during waxing around my genitals?
There is nothing to be embarrassed about. This is usually an automatic response to having poking around down there and has more to do with adrenalin rather than sexual arousal. Don’t stress. This is what I do as a job and I promise you, I’ve seen it all before. In any case, my only concern is removing the hair and not checking out your bits.

Do I need to get into awkward positions to be waxed?
This depends. Bodies come in all different shapes and sizes, and you may be asked to get into a position to assist access to an area as well as ensure the skin is as taunt as possible. If you want waxing around your genitals, please leave your modesty at the door. I need to be able to get into the area and see what I’m doing. However don’t stress about it. This is what I do for a job and I promise you I’ve seen it all before.

The most common positions that might be a little compromising are on your all fours when waxing the butt and on your back with your knees pulled up toward your chest when waxing the perineum. This is not done to embarrass you, but to ensure the waxing is done as quickly and efficiently as possible. If the skin is not taunt the wax will be a lot more uncomfortable and you run the risk of bruising the skin.

If these positions are really uncomfortable due to knee, hip or lower back problems, please tell me. There are many other ways of getting to the area, these are just the most efficient positions.

Do you recycle your wax?
Are you crazy? Absolutely not! I have much better things to do with my time than sifting people’s pubic hair out of used wax.

Can I combine a massage with waxing?
Some salons will say it’s ok to massage after waxing. Inflamed, irritated skin is a contra-indication for massage and as such I personally won't do it. This is because the skin is usually too sensitive and needs to settle down before a massage, particularly one of medium to firm pressure, can be performed. I’d also rather not run the risk of further irritating the skin or the risk or spreading bacteria to the waxed area which may cause pimples. If you’d like to combine a massage with a waxing treatment we can do the massage first, or massage afterwards but only massage areas that have not been waxed.

Can I spray tan before or after waxing?
No. The best time to spray tan is a day or two after your wax treatment.

Can I sun bake or go to the solarium or sun after waxing?
No, it is not recommended to sun bake or go to the solarium immediately after waxing especially while the skin is still red. This is because recently waxed areas are prone to hyperpigmentation (permanent darkening of the skin) if exposed to the sun or solariums.

Is there any risk of catching infections diseases such as HIV or Hepatitis?
Most pathogens grow rapidly at temperatures between 4ºC and 60ºC, what Food Safety and Inspectors call the “danger zone”.

Most disease-causing bacteria are killed at temperatures above 60ºC. The temperature of wax is most effective and comfortable at around 60ºC - 75ºC, which means most disease-causing bacteria are killed in the wax pot. The fully heated wax pot is too hot, making it hostile for bacterial growth. Bacteria also need moisture for growth and there is no moisture in depilatory wax.

Pasteurization, which occurs at 70ºC renders the Hepatitis B virus inactive, meaning there is little to no risk of spreading HBV in this manner, nor HIV, which is much less resilient than HBV.  In fact, the CDC (Centers for Disease Control) does not consider this situation to be enough of a risk to even warrant testing for disease transmission due to waxing services. (Source: Miladay’s Hair Removal Techniques by Helen R Bickmore 2004 Thomson Delimar Lerning).

About Massage
What are the benefits of massage?
Massage therapy is effective in relieving tension, aiding mental relaxation and treating physical symptoms including back & neck pain. More specific information can be found by clicking here >>

What style of massage do you do?
My massage style is a combination of Swedish, Remedial & Deep Tissue Massage. My approach is completely tailored to your needs and requirements whether they be for relaxation, stress relief, or specific injury treatment. My normal style is definitely on the strong, firm side, however this can obviously be adjusted to suit your comfort.

Do you offer “extras”?
I offer many services to help you look & feel great. A full list can be found on my Service Menu.
If by "extras" you mean "happy endings", "hand relief", sexual services, erotic or naked massage, then the answer is no, I do not offer any services of this nature.


Should I leave my underwear on or off for the massage?

That is entirely up to you and how comfortable you feel. You will be draped with towels during the massage to protect your modesty and keep your body warm.

Do you offer Health Fund rebates?
Yes, I am registered with most of the Health Funds with the exclusion of Medibank Private, MBF & HBA. Unfortunately I am not able to process the rebate on the spot, but will provide you with a receipt that you can lodge directly with your fund.


About You
What are your qualifications?
Cert IV Remedial Massage & Beauty Therapy; Certificate in Facial Acupressure; SCENAR Level 1; Cranio-Sacral Level 3; Reiki 1; NLP Practitioner Certification; Australian Traditional Medicine Society (ATMS) member

How old are you and what do you look like?
This is totally irrelevant to the services I offer. Please read “Do you offer ‘extras’?”

Will you be discrete and respect my privacy?
Absolutely and without question! As an ATMS member I am bound by a Code of Conduct that includes ethical principals, duty of care, professional conduct, practitioner / patient relationship, professional boundaries and confidentiality requirements. The ATMS code of conduct can downloaded at http://www.atms.com.au/membership/Membership_Code.asp
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